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In an effort to provide as much information to
our potential clients, we have provided some answers to common questions.
Should you have any additional questions, please do not hesitate TO
CONTACT US! |
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| What is the LHE Photo Web Gallery, that everyone is talking about? For years, Clients and their Family / Friends have NOT ONLY asked for the (10) Photos that we put in the PHOTOS section of this Website; but as well all that we take, of their Event! Hence, the LHE Photo Web Gallery! We must be clear though,"...WE ARE NOT PROFESSIONAL PHOTOGRAPHERS"! We believe that we take very good "action-shots". This is a featured benefit to our Clients and thus we DO NOT charge our Clients and / or their Family / Friends, for the Photos! It has turned out to be a HUGE hit for their Family / Friends! But during your Event, I will let EVERYONE know how to view and DOWNLOAD (even the original Digital Files) ALL Photos that we take. The LHE Photo Web Gallery, for your Event, WILL BE uploaded within (48) hours; sooner if possible. Contact us to see an example! ENJOY! |
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| Are the Photos on MySpace's Servers? And why use your Profile? Absolutely NOT! We use our MySpace Profile STRICTLY for the Blog section! The Blog section is in the upper right-hand corner of our Profile page! Just find the Blog for whichever Event you want to view the LHE Photo Web Gallery for and click the "(view more)" Link. That will open up that Event's Gallery Blog. About 1/4 of the way in the Blog itself, you will see a Link "... Click here to view the LHE Photo Web Gallery for...". This is the direct Link for that Event's LHE Photo Web Gallery! You WILL NEED the LOGIN information that is given at that Event. Once logged in, you can view and AGAIN download, completely FREE OF CHARGE all Photos taken at that Event! Contact us to see an example! ENJOY! |
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| Who
will perform / entertain at my event? Scott A. Light is LHE's Owner and Head DJ. He performs every single event with the assistance of 1 or 2 of our DJ team players. We will never have multiple systems (like some other services) being ran, on any given day, with someone else (usually making slightly above minimum wage) entertaining at your event. It is this level of quality service that makes us so appealing! |
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| What
type of equipment do you use? We use only the best possible, professional (see OUR EQUIPMENT) grade equipment, ensuring that you receive the best possible sound and lighting show available for your event. Equipment by vendors like Pioneer, Crest Audio, JBL, Shure, and Chauvet are utilized within the course of your event. Compare ours to others when researching your options to know why we truly say that we have the best possible! |
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| I've
heard about your "awesome" Event Planning features, can you tell
me more about them? Absolutely! We have developed one of the most comprehensive, easy-to-use, and convenient (see for yourself) ways to plan your event. Online! We call it our Client Access Area. There is no other Mobile DJ entertainer within the tri-state area that utilizes our planning features in this way (a few have tried to copy our features to no avail). Plan your event 24 hours a day / 7days a week / 365 days a year, from the convenience of your home or work. Also, from any location in the world, where you would have a computer and an internet access. Have friends and family help you, again, anywhere in the world. To view a more detailed explanation, mouse-over the EVERYTHING EVENTS menu label, then the Client Access Area link. POTENTIAL CLIENTS to view an example Client Access Area for yourself, please contact us. At that point, we will give you an example Event Date & Password to enter. Trust us, you will be amazed by our Online Planning features! |
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| Why
do you show your prices and equipment photos / specification information
online, and virtually all other mobile DJs do not? You know, that is a very good question! Unfortunately, we do not have the direct answer to it as we are not them. Please ask these "other mobile DJs" why they don't, but here is what we think. First, we display our prices, customized for your event, through our PRICE QUOTE GENERATOR because we want to give you the opportunity to get an instant price quote, without the heavy SALES PRESSURE. We are very confident in the entertainment services that we have to offer, at our valued prices. Second, when it comes to our equipment, we display more than enough information (photos and specification information) so you know exactly what you are getting. Again, we firmly believe that we have the best equipment possible for your event that will allow for absolute creativity. Remember, our very own Scott has either work for or with most of these "other mobile DJs" in the past and he knows their equipment (in most cases) better than they do. We just want your entertainment decision to be based on as much information as possible! |
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| Do
you provide Party Favors? Yes, if requested. Our party favor packages range in total item sizes of 50, 100, 150 and 200 pieces. For large and extra large events, we can provide customized party favor packages. Just call us for more information. Or shop for party favors yourself at our Online Party Store. |
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| At
what type of events do you perform? Commonly, we perform at wedding ceremonies, wedding receptions, corporate events, birthday parties, grand openings, holiday parties, pool parties, class reunions, and middle / high school events. We also produce themed parties and special events. LHE, NO LONGER performs at area Clubs, as we want to maintain the integrity of our very sensitive equipment! |
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| How
far in advance should I book your service? Normally, clients book / hire disc jockey services six to nine months ahead of their event date. In some cases, the period is as long as 20 months ahead and as short as 3 days. Availability for us is limited to only 1 event per day and we suggest you book / hire our services early. Remember, April and May are heavy middle / high school dances / proms, graduation times. February, March, June, July, August, September, and October are very busy bridal months. November marks the beginning of corporate holiday season. |
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| Do
you charge extra to travel? Depending where your event is, we charge a nominal fee to travel outside of the St. Albans, WV metro area. Travel to areas within 50 miles (one way) of downtown St. Albans do not have a travel cost associated with them. If you know or feel as though the distance to your event falls outside of our standard boundaries, you can calculate for yourself our travel costs. Just simply take the mileage (one way), then multiply that number by 2 and subtract 100 miles (as outlined above, we will travel 50 miles, one way, for free). Next, multiply that figure by 50 cents a mile. That's it! |
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| Do
you offer discounts? Yes, (refer to our PRICE QUOTE GENERATOR) for more information. |
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| Will
we get to meet you before our event? Yes. If we do not meet earlier, we will meet at your Pre-Event Planning Session to go over all final details. This session will take place about 1 1/2 to 2 weeks before your event (or as otherwise agreed) and last no more than 1 hour. |
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| How
will you be dressed for my event? From formal black tuxedo to suit to business casual - it's your choice. We own and will wear a tuxedo to your formal event at no extra charge. For informal or themed events, we will make every reasonable attempt to accommodate your code of dress. |
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| Do
you carry a legal music library? Yes! Our music library is purchased and maintained using the rules and guidelines set by the Recording Industry Association of America (RIAA). |
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| Do
you accept gratuities? We are in the service industry - thus if we perform exceptionally well, it is not uncommon for us to receive gratuities for a job well done. It is not mandatory. The choice is totally yours. |
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| Do
you charge for setup and breakdown of your equipment and how long does it
take? Under normal circumstances, we DO NOT charge a fee for setup or breakdown of equipment (this is included in your quote). There are special instances where a client may request a very early setup or a very late breakdown (more than 5 hours before or after performance times). In these rare instances, because of the limited availability of our resources, we may impose a nominal fee. We will arrive at your event location 1 1/2 or 2 1/2 hours before your event is to begin. Arriving at this time allows us to set up and properly test all equipment for optimal performance. It normally takes about 1 to 2 hours to set up and / or breakdown our equipment. |
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| Do
you charge by the hour? We charge for party package plans which have standard times listed (refer to our PRICE QUOTE GENERATOR). After our standardized times, we are normally available for extra / overtime services. A nominal fee will apply. For daytime ending events, ask us about availability for extra / overtime services. |
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| How
do I know that my guests and I will have fun? Through many years of experience, careful planning, and a team dedicated to making your event very enjoyable, exciting, and above all else, fun! |
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| I
will have a very diverse group attending my event. Will you accommodate
a wide variety of music tastes? We bring to your event a large music library. The music library will consist of songs from many different formats of music (R&B, Top-40, Country, Oldies, etc.). Additionally, we bring a customized Request List so your friends and family can make instant music request. We are also trained to read and react to guest mood swings. This helps to ensure that the right music is played, at the right time. |
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| What
can affect the outcome of my event? Creating the right atmosphere for your event. While some events may only need basic music played to create an enjoyable event, other events may need special lighting, party favors, skits, props, and other party related goods and / or services. Careful planning between us and yourself will ensure a successful event. |
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| I
am having a party with only a few guests. Why are the prices still
the same? We provide the highest in quality disc jockey entertainment. From the party of 3 to the party of 3000, careful attention to detail has been given for your event. We still have to set up, perform, and breakdown the equipment, while providing a great show. |
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| Do
you provide backup equipment? Yes! Our backup equipment is just a telephone call away. In the unlikely event of unforeseen circumstances, we simply need to call our home office at 304.727.7090 for backup equipment to be speedily brought to your event. However, we verify complete operations before we even leave, for your Event. |
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| Would
you take breaks or drink during our event? Only if you ask us to take breaks. For special circumstances only or upon request will we take breaks. Our package plans are set for a performance time of music and / or add-ons. We cannot drink alcoholic beverages inside during your event. We are at work! |
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